mikedean441
6X HOF
Typing from phone so hopefully it comes out ok.
Basically we found out today that the hard drive is not working in our laptop, acording to the guy, it wasn't even spinning.
My wife is freaking out cause the pics of our kids for the past 5 years are on there.
Guy at best buy said they can send it out to have the info extracted, the way he. Explained it they would have to take it apart, etc.
So he says its 250 to send it out, then proceeds to tell me if its not a quick simple fix, they will call and ask for approval to proceed for an additional cost. So there is not set amount it could cost, he said the most he's seen spent was 2k from a lawyer that needed the files.
My question is are there other options available to me? Can these companies be contacted directly and cut out the middleman? He said if I didn't like the estimate they would call with, then I can get 100 back. Seems like a sucker bet to me, what are the odds it would be a quick fix and id only be out the 250?
Any help is appreciated
Basically we found out today that the hard drive is not working in our laptop, acording to the guy, it wasn't even spinning.
My wife is freaking out cause the pics of our kids for the past 5 years are on there.
Guy at best buy said they can send it out to have the info extracted, the way he. Explained it they would have to take it apart, etc.
So he says its 250 to send it out, then proceeds to tell me if its not a quick simple fix, they will call and ask for approval to proceed for an additional cost. So there is not set amount it could cost, he said the most he's seen spent was 2k from a lawyer that needed the files.
My question is are there other options available to me? Can these companies be contacted directly and cut out the middleman? He said if I didn't like the estimate they would call with, then I can get 100 back. Seems like a sucker bet to me, what are the odds it would be a quick fix and id only be out the 250?
Any help is appreciated