Smiter
Dunce Cap For A Bit
Hope you had a service plan and a drawing. That always helps. And in my job as a general counsel, I deal with complaints against contractors. I attempt to mediate solutions. At least you are confronting them before the job is finished. In my experience, be adamant and firm but not threatening. You have what they want - payment. Good luck.
As someone that has been adamant and firm, good advice.
Of course I’m pretty much like that from the way I want my property divided to what kind of cereal I’m eating, but still sound advice.
The “close minded” emoji seemed to fit based on what a couple relatives have said so I just go with it. I can’t deny it either. I’m pretty set in my ways.