I had an AWFUL experience at Triggs Golf Club in Providence, RI this morning and I would recommend staying as far away from this place as you can. It is unfortunate as its a Donald Ross design and supposedly in decent shape, but the clown car circus running the place makes it unplayable!
The back story. Today is/was my bachelor party, we had reserved tee times for our group of 16 over a month in advance by calling the pro shop and speaking with someone directly. When we arrived this morning for our scheduled tee time there were over 100 golfers waiting to head out for a shotgun start tournament. When we asked the guys in the pro shop about our reserved tee time, it was like we were speaking a different language while holding their mothers hostage. I've rarely encountered people who were as rude and unwilling to provide even a minimum acceptable level of customer service. We were brushed aside as if we didn't belong there.
While standing waiting for one of the attendants to find the guy we spoke to on the phone, we witnessed at least 5 other foursomes who had booked through golf now be told they "couldn't deal with them until the tournament got off..." Mind you, it was a shotgun tournament, so when we're these guys going to get out?? One of the guys had to bark back at the attendants just to buy a bucket of balls for the range so he could wait around.
Lucky for us, with some calling around we found another place to play, but I highly recommend staying away from this place, at any cost!
The back story. Today is/was my bachelor party, we had reserved tee times for our group of 16 over a month in advance by calling the pro shop and speaking with someone directly. When we arrived this morning for our scheduled tee time there were over 100 golfers waiting to head out for a shotgun start tournament. When we asked the guys in the pro shop about our reserved tee time, it was like we were speaking a different language while holding their mothers hostage. I've rarely encountered people who were as rude and unwilling to provide even a minimum acceptable level of customer service. We were brushed aside as if we didn't belong there.
While standing waiting for one of the attendants to find the guy we spoke to on the phone, we witnessed at least 5 other foursomes who had booked through golf now be told they "couldn't deal with them until the tournament got off..." Mind you, it was a shotgun tournament, so when we're these guys going to get out?? One of the guys had to bark back at the attendants just to buy a bucket of balls for the range so he could wait around.
Lucky for us, with some calling around we found another place to play, but I highly recommend staying away from this place, at any cost!
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