barryboymunro
Active member
Hey guys,
Sorry if this has been discussed before.
Bought an M2 5 wood and the shaft cracked (nothing to do with TM or a dodgie product) and I managed to get a replacement shaft. Called TM who said they’d send a new ferrule out to me but nothing ever arrived. Called them back today and they said they don’t want to because if I fit the shaft myself then my warranty is not valid. They eventually agreed to send one but under the agreement that if the club were to become faulty at a later date then I was on my own. I even asked if my club pro who is a TM stockists fixed the club would this still make the warranty invalid and they said yes.
Is this normal practice?
Thanks
Sent from my iPhone using Tapatalk
Sorry if this has been discussed before.
Bought an M2 5 wood and the shaft cracked (nothing to do with TM or a dodgie product) and I managed to get a replacement shaft. Called TM who said they’d send a new ferrule out to me but nothing ever arrived. Called them back today and they said they don’t want to because if I fit the shaft myself then my warranty is not valid. They eventually agreed to send one but under the agreement that if the club were to become faulty at a later date then I was on my own. I even asked if my club pro who is a TM stockists fixed the club would this still make the warranty invalid and they said yes.
Is this normal practice?
Thanks
Sent from my iPhone using Tapatalk
