mts25
Well-known member
I got my Vortex Anarch based on the reviews in this thread. I'm pretty disappointed. Right out of the box, playing on my home course where I'm really familiar with the yardages/slopes, it's not accurate. Line of sight is pretty accurate, but the slope calculations are way off. I tested it today with 3 friends with my Vortex vs a Bushnell, a Cobalt and a Voicecaddie TL1. The Vortex read pretty far off the other 3 every time. With my familiarity with the course, it was pretty easy to tell. The Vortex slope readings often being more than 5 yards off the other 3 rangefinders which were consistently close. It's clearly a defective unit. I get it, these things happen.
However, I called Vortex and their answer was to send this brand new unit back to them for repair instead of just swapping it out for me. I could understand their position if I'd had the thing for a while and it could be a wear/damage issue, but inaccurate right out of the box? So now I have the time it takes to ship it to them, the time for their people to look at it (I'm told 7-14 business days), then the time it takes to get it shipped back. So I'm probably without a unit for at least a month in peak golf season.
Mark me down for not being a very big fan of Vortex.
However, I called Vortex and their answer was to send this brand new unit back to them for repair instead of just swapping it out for me. I could understand their position if I'd had the thing for a while and it could be a wear/damage issue, but inaccurate right out of the box? So now I have the time it takes to ship it to them, the time for their people to look at it (I'm told 7-14 business days), then the time it takes to get it shipped back. So I'm probably without a unit for at least a month in peak golf season.
Mark me down for not being a very big fan of Vortex.