Ping S59 7 iron shaft broke under the grip

Jackal

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I was hitting my 7 iron this morning and the last 3 shots didn't sound or feel solid.
They were also shorter distance than normal.
On the last shot the shaft came apart in my hands.
The grip protected me from getting cut.
I've only had these clubs about 3 months, but they were made in November of '03.
How is Ping's customer service?
I don't expect them to replace it, but do you think they might send me a replacement shaft?
 
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I have pics but can't get them to load.
 
Just call customer service. Generally what they'll do is just tell you to send it in. Ping has been great based on the 10-15 times I've dealt with them for repairs.
 
Ping said that due to the age, it will be a charged repair.
I'm thinking about putting some pulled shafts in it myself.
Some of the other clubs may have shafts that are rusted internally or weakened.
 
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