This is going to sound like I am a Callaway shill. I am not, but I am really impressed.
I mentioned on this forum that my wife bought me one of the Callaway tour limited Red Epic drivers as an anniversary gift. Those came out in early December. It was a very thoughtful gift, but when the Rogues were officially announced, I began thinking about it and, to be honest, it got under my skin a little bit that Callaway would put out such a club immediately before a new release. Had my wife known, I am sure she would have waited and ordered a Rogue for me, as beautiful as that red Epic is. I am more interested in the latest technology than the color of a club, at a premium price no less.
I finally decided to call Callaway, to express my view that the company might consider not releasing something like it did on the cusp of a brand new technological announcement. The woman listened to me and took my name and number. A week went by and I heard nothing. Today I received a phone call from the same woman, offering to trade straight across a brand new Rogue of my choice for the red Epic. I thought that it was a very generous offer and one that certainly did not need to be made. She told me that it is very important to Callaway that its customers feel like they are always treated fairly.
I am so impressed and felt that I needed to share that with the forum.
I mentioned on this forum that my wife bought me one of the Callaway tour limited Red Epic drivers as an anniversary gift. Those came out in early December. It was a very thoughtful gift, but when the Rogues were officially announced, I began thinking about it and, to be honest, it got under my skin a little bit that Callaway would put out such a club immediately before a new release. Had my wife known, I am sure she would have waited and ordered a Rogue for me, as beautiful as that red Epic is. I am more interested in the latest technology than the color of a club, at a premium price no less.
I finally decided to call Callaway, to express my view that the company might consider not releasing something like it did on the cusp of a brand new technological announcement. The woman listened to me and took my name and number. A week went by and I heard nothing. Today I received a phone call from the same woman, offering to trade straight across a brand new Rogue of my choice for the red Epic. I thought that it was a very generous offer and one that certainly did not need to be made. She told me that it is very important to Callaway that its customers feel like they are always treated fairly.
I am so impressed and felt that I needed to share that with the forum.
