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- Oct 21, 2010
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A couple of weeks ago I picked up a new Odyssey V-Line Fang putter. It came from the seller with the SuperStroke countercore grip already installed. It didn't however come with the 50g weight. I wasn't really sure if it should have or not so instead of contacting the seller I contacted SuperStroke. Jess, the agent I corresponded with, told me that a lot of retailers elected not to include the 50g weight or any other weight for that matter with the putter grips that were installed on new putters. The countercore grip purchased separately does come with the 50g weight though. She offered to send me one of the 50g weights at no charge if I felt like I needed it.
So after approximately 4 rounds with the new putter I decided I could use a little more weight as I was leaving a lot of putts just short. I reached out to Jess again and asked her if she could send me the 50g weight. She responded and told me that she would get one out ASAP. Not only did she ship it FedEx and got it here within just a few days she included not just the 50g weight kit, but the entire weight kit. It was totally unexpected but greatly appreciated. I have been using SuperStroke grips for quite some time on all my putters and based on the customer service Jess provided I don't ever see that changing.
Sent from my Pixel 2 XL using Tapatalk
So after approximately 4 rounds with the new putter I decided I could use a little more weight as I was leaving a lot of putts just short. I reached out to Jess again and asked her if she could send me the 50g weight. She responded and told me that she would get one out ASAP. Not only did she ship it FedEx and got it here within just a few days she included not just the 50g weight kit, but the entire weight kit. It was totally unexpected but greatly appreciated. I have been using SuperStroke grips for quite some time on all my putters and based on the customer service Jess provided I don't ever see that changing.
Sent from my Pixel 2 XL using Tapatalk
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