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I was about to post the same thing- their customer service us fantastic. Came home today to find my order from Thursday in the mailbox. Additionally I had another envelope from Kentwool with a really nice note from a member of their team.So Kentwool Customer Service is Fan-freaking-tastic order placed on Thursday free shipping and it's already here! Thank you Kentwool!!!
I was about to post the same thing- their customer service us fantastic. Came home today to find my order from Thursday in the mailbox. Additionally I had another envelope from Kentwool with a really nice note from a member of their team.
One pair of mine from the event already has a couple of holes in the hip area. It must be from my washer. I haven't worn them a lot since the event because I try to save them for golfing days. So at most, they've been through the washer 5 times. We have a non-agitator top loader. I put them in the dryer once, but have been air drying them since then. Also, the stitching at the top of the slot is coming loose on both pairs. Has anyone else noticed this too?
These really are the most comfortable underwear I own, but I'd be hesitant to recommend them based on my experience with their durability.
I saw a similar issue with a hole in the hip area also....interesting.
Weird, I'll have to check my pairs, I don't believe I've had any issues with mine, I picked up a few extra pairs too. (5 total)
I have five pairs of these, and have worn them for everything from golf, to bowling, to working out (kind of), to traveling. I don't think I have any issues either.