- Joined
- Jul 23, 2014
- Messages
- 14,739
- Reaction score
- 8,526
- Location
- Webster Groves, MO
- Handicap
- 8.1 GHIN
On Monday, I contacted Puma because one of my favorite pairs of golf shoes busted a stitch and water started to get into my shoe - dew covered courses and wet courses. I reached out to them on Social Media because Amazon said to contact Puma while Puma told me to contact Amazon.
Well, despite the shoes being 13 months old, Puma sent me a $90 credit to use in their store to buy new shoes. I totally was not expecting that. I did expect them to fix it under the 2 year waterproof warranty but this goes above and beyond anything not even needing me to send in the shoes.
Way to go Puma Golf!
Well, despite the shoes being 13 months old, Puma sent me a $90 credit to use in their store to buy new shoes. I totally was not expecting that. I did expect them to fix it under the 2 year waterproof warranty but this goes above and beyond anything not even needing me to send in the shoes.
Way to go Puma Golf!