d_in_la
Not so in LA.
I've pimped Blind9 before both here on THP and to friends who aren't on THP. My buddy has purchased his clubs, taken his dad and will probably take his brother-in-law soon because Dennis and Patty are great. I'm always happy to pay for great service with people who will take care of me - and I will not be surprised when (if it hasn't already happened) there is a new Blind9 procedure for ensuring messages are checked and responded to efficiently.