GenErr
Well-known member
I ordered an Odyssey Works Big T Versa putter a couple of weeks ago. It was supposed to have the black powder coated shaft. When it arrived it had a regular steel shaft. I called customer service, and said the putter was not what was advertised. Within minutes another putter was on its way to me - one rated in better condition, with a higher quoted price - at no additional expense to me. Callaway supplied me with a return label to ship the original one back to them.
Sure, it would have been great if the putter had been advertised correctly, but things happen. Their quick customer service response was appreciated.
I've always had great interactions with Callaway Pre-owned.
Sure, it would have been great if the putter had been advertised correctly, but things happen. Their quick customer service response was appreciated.
I've always had great interactions with Callaway Pre-owned.