I went to a local and independent golf shop today to have my 4i and 5i p790s re-shafted from the TT DG120 s400s they currently have in them now to the stock DG105s s300s. I love the Dynamic Gold 120 shafts, but they were just too stout for these two long irons and I was having trouble getting them loaded and working. the 5i was traveling shorter than my 6i and always hooking hard, maybe 150 carry. The staff member who met me was a very nice and helpful. But we were talking a bit and he asked me what my handicap was. I replied that I am currently an 18 and change (hooray for me) and he almost immediately said that my p790s were basically blades made for a single digit handicapper, and that the shafts I had were way to heavy. All of this before he has even see me take a swing.
This threw me off a bit, but again, I want to stress that there was no malice or bad intention on his part, and I took no offense to our conversations. I think he was just trying to sell me a set of more game improvement style irons. I nicely stated that I was happy with my irons, and while they were perhaps a bit "aspirational" for my current game, that I have seen great results with my 6-PW with the 120s, and that after demoing the 4i and 5i with the 105s, I am sure I will love those too. He asked me to hit a few balls in the simulator with a 7 iron on a 95 gram recoil shaft. Long story short, we were basically at the same distance to one another, with my speed being a few mph quicker, and him being a bit straighter.
I came in as in informed consumer, knew exactly what I wanted, and asked for a specific service. My intent here is not to gripe, but more to ask....
Where is the line between being a good salesman or going for the hard sell?
I am interested to hear some opinions on this, because I am a bit conflicted as to whether I will go back to that store once I pick up my two (hopefully) re-shafted clubs.
This threw me off a bit, but again, I want to stress that there was no malice or bad intention on his part, and I took no offense to our conversations. I think he was just trying to sell me a set of more game improvement style irons. I nicely stated that I was happy with my irons, and while they were perhaps a bit "aspirational" for my current game, that I have seen great results with my 6-PW with the 120s, and that after demoing the 4i and 5i with the 105s, I am sure I will love those too. He asked me to hit a few balls in the simulator with a 7 iron on a 95 gram recoil shaft. Long story short, we were basically at the same distance to one another, with my speed being a few mph quicker, and him being a bit straighter.
I came in as in informed consumer, knew exactly what I wanted, and asked for a specific service. My intent here is not to gripe, but more to ask....
Where is the line between being a good salesman or going for the hard sell?
I am interested to hear some opinions on this, because I am a bit conflicted as to whether I will go back to that store once I pick up my two (hopefully) re-shafted clubs.