Barberakb
USAF / Go Cowboys!
Have you ever sent a club that was perfectly fine and the buyer claim it was broken when you got it?
What happened, what did you do?
Thanks.
What happened, what did you do?
Thanks.
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Yes i have....i sold a Nike Covert driver shaft, the tour version,and as with all my clubs i always UV mark them, anyway a couple of days later, ebay message from buyer, shaft is broken, and when i say say broken i mean in 2!!, so i said return shaft and when i recieve it i will refund you, as these things do and can happen, shaft returns in 2 bits....but no UV mark!!!...obviously the buyer had broken it and tried it on with me....he opened a case with ebay, i explained everything to ebay, and lo and behold the buyer closed the case.....i reported him and he was banned....simple thing a UV pen, just put your postcode on, guarantees its yours and also covers you in cases like this and theft as well...oh and i claimed the insurance from the courier...:clapp:....lol
How are you guys dealing with shipping increases? I tried to sell a club a couple weeks ago and thought ups and fedex and almost had a heart attack at the price now. USPS was half the cost of ground options.
Ask for photos of the box and the item. if it's legit broken, file a claim with the shipper and use those photos in the claim report. Things do happen from time to time and it kinda sucks.
I stopped using UPS years ago because of costs. When I oved a lot of spearguns, it used to cost anywhere from $25-$60 to ship a gun depending on size, where as the same gun moved through USPS never usually cost more than $20. And I won't lie, I had better luck with things arriving on time and in shape with USPS as well.
I'd agree with this. USPS gets there quicker and is cheaper. How often does someone say that about a government run organization versus a private one?
The only downside about USPS is that there's really no recourse on a broken or lost item. You can insure it, but that's about it.