- Joined
- Apr 26, 2018
- Messages
- 33,186
- Reaction score
- 47,402
- Location
- Oxford, Mississippi
- Handicap
- 10.4
My FedEx office deliveries are driving me insane. My office address is XXX Jackson Ave W. There is a XXX Jackson Avenue E. Same number. I don't get a lot of deliveries at the office but, about half the time, anything shipped FedEx to the office ends up there. Fortunately, I have not had any time sensitive documents end up there as those go through the main office, not my satellite. But I'm tired of having to chase down and take the time to retrieve packages they can't deliver as addressed.
I've called FedEx several times regarding this problem and been told they'll make a notation on the address for the local dispatcher. Yesterday, when I called to notify them of the incorrect delivery and once again ask for help I getting my stuff to the correct address, the CSR told me that I should add detailed instructions to whatever I order, or give them to whomever is shipping to me, to somehow be added to the shipment. He actually said the addresses are identical and therefore too difficult for a driver to have to figure it out. The addresses are not identical. I asked that even if that was true, how some things gets delivered properly? How do I not sometimes get the other businesses packages? No answer.
F.
I've called FedEx several times regarding this problem and been told they'll make a notation on the address for the local dispatcher. Yesterday, when I called to notify them of the incorrect delivery and once again ask for help I getting my stuff to the correct address, the CSR told me that I should add detailed instructions to whatever I order, or give them to whomever is shipping to me, to somehow be added to the shipment. He actually said the addresses are identical and therefore too difficult for a driver to have to figure it out. The addresses are not identical. I asked that even if that was true, how some things gets delivered properly? How do I not sometimes get the other businesses packages? No answer.
F.