They have had me try the paperclip thing twice and it hasn't helped yet. Now they have just stopped replying.
I'm concerned that I'll mess up the one thing that is working correctly if I do this. I don't like fixing things that aren't broken.
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They have had me try the paperclip thing twice and it hasn't helped yet. Now they have just stopped replying.
That's too bad. Hope they make it good for you.well their customer support has officiay gone quiet on me. Replacement tags were supposed to have been sent, but appears they never were and rather than address the issue they have chosen the ignore me route.
A good tip for pairing or updating tags is to actually bring them outside and do it.
I couldn't get one tag to pair and 3 tags wouldn't update the firmware. Tried for like an hour.
Brought them outside and they all worked within 15 minutes.
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I told you not to buy these Mike! Haha
I told you not to buy these Mike! Haha
I don'tin an interesting turn of events Ive yet to locate the charge associated with these, so I may not have anything into it after all lol
Me too, well on the game golf live.. I uninstalled and reinstalled the app, booted up the app and sensor in plenty of time before the round, and it logged just 8/18 holes for me.. no music or interference or anything, almost like it lost connection to the app.. emailed customer service a couple weeks ago, no responsewell their customer support has officiay gone quiet on me. Replacement tags were supposed to have been sent, but appears they never were and rather than address the issue they have chosen the ignore me route.
Don't use the app just the device, iv no issues with live device whatsoever, turn it on and start tapping, once your done upload the round, the app with device is useless recently, if you use it for a GPS I'd suggest 18 birdiesMe too, well on the game golf live.. I uninstalled and reinstalled the app, booted up the app and sensor in plenty of time before the round, and it logged just 8/18 holes for me.. no music or interference or anything, almost like it lost connection to the app.. emailed customer service a couple weeks ago, no response
May return to Costco and get credit for a range finder
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Ooooo I see.. well I have my Garmin watch for gps/distances.. I'll try you way next timeDon't use the app just the device, iv no issues with live device whatsoever, turn it on and start tapping, once your done upload the round, the app with device is useless recently, if you use it for a GPS I'd suggest 18 birdies
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TO OUR VALUED GAME GOLF PRO COMMUNITY
I want to start by sharing some great news with you. The USGA has passed a ruling that GAME GOLF PRO is officially "Permitted under the Rules of Golf” for use in competition.
I also want to give an update to all of our loyal and valued GAME GOLF PRO users about the performance of our new system and to address the feedback that we have received since our launch.
We are aware that some users have had challenges using PRO. We hold ourselves to very high standards to ensure that we deliver the ultimate experience to our users. After extensive research, we are now confident that we have identified the cause of these issues and have developed a new firmware available to download today. By receiving this email, you will be one of the first to use this new firmware and we truly appreciate your feedback.
Please note that this specific firmware update is designed to teach and tailor our machine learning algorithms to your swing and pre-shot routine. The setup may require up to one hour of your time and in an effort to ensure the greatest level of success, we ask that you play at least 3 rounds of golf over the next 3 weeks. During this time, we will need your help to mark every shot that you hit on the course. We have created instructional videos to help guide you through this. The more rounds of golf that are played, the stronger these algorithms become as they learn about your tendencies on the course.
We are targeting another firmware release June 10th. Once updated, this new, specific firmware will provide all GAME GOLF PRO users with an optimal experience using the data and insights that we collect over the next 6 weeks.
To show our appreciation for all your feedback and patience, we will send you a brand new PRO unit in June. With your help, we will have the best shot tracking system in the industry that delivers real value to your rounds of golf.
Please click the button below for further instructions on how to download the new firmware update and what is required as you play.
Same I use my watch, phones in my bag out the way, I'd suggest when uploading the round turn your screen timeout on your phone to 10mins, my phone/app will freeze once the screen times out and locks and I have to start overOoooo I see.. well I have my Garmin watch for gps/distances.. I'll try you way next time
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Did my 3rd round of tapping last night, was the least painful experience so far.
Really surprised how easily tapping the magnet on the sensor works, considering how pairing didn't work right away everytime.
Gonna do around 4 rounds this weekend tapping as per email. Hopefully that will be enough data from me.
Then back to offline for this cat.
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I sincerely hope that a quality product comes out of this because of the hard work of the early adopters. I considered this a while back but held off because of all the problems.
yeah I cant even entertain going that route yet til I get any hope more of the tags themself and the medallion are actually functional. Ive got enough time into all of this as is, no way its going to be ruined even more by more work on the course.
Hopefully all this testing myself and others are doing before June 10th, can work out these issues. And if they get you a new unit, which they should, it'll be shipped with the newest firmware.
I hope they make this right for you!
My shotscope works great...oh yeah Ive spent lots of time sitting out on my deck trying. I bet I have 11-12 hours into making this work.
I found their CEO on linkedin and just sent him a message. Closest I got to working was 10 of 14 tags, and then I did a firmware update and now its 6 of 14 lol