FrancisD
Active member
For the past 5 years my friends and I have been frequenting a golf course which utilizes a frequent player card which grants you a free round for every ten rounds you play. We play this course probably 10 - 15 times a year, almost always play 36, sit down for lunch, get beers/apps after the round and sometimes dinner. We basically make a day of it every time we go.
On the frequent player card it states:
Play 10 times at course name and/or sister course and earn a FREE round.
Can only be used by card holder, one per visit.
Valid for any rate before 4 PM.
May be used and/redeemed at either location
We go to use our "free round" for a morning round and were told there was a policy change when the new pro started and the frequent player card can only be redeemed for a twilight round... The morning round is $85 which none of us were expecting to pay. We left after the round(if it wasn't over an hour away we would have left). No tip for the bartenders or waitresses that day, no spending any money on extras at the course, no replay money when the course is practically dead in the afternoon. This course is over an hour away for us so it is highly unlikely we will go for a twilight round.
We are so annoyed that we will probably never go back and this was a course we recommended to almost everyone we met when golfing. Great food friendly staff and a good time was what we used to tell people but not anymore.
We would probably not be as pissed if maybe an email blast went out regarding the policy change instead of learning about it when we showed up at the course...
On the frequent player card it states:
Play 10 times at course name and/or sister course and earn a FREE round.
Can only be used by card holder, one per visit.
Valid for any rate before 4 PM.
May be used and/redeemed at either location
We go to use our "free round" for a morning round and were told there was a policy change when the new pro started and the frequent player card can only be redeemed for a twilight round... The morning round is $85 which none of us were expecting to pay. We left after the round(if it wasn't over an hour away we would have left). No tip for the bartenders or waitresses that day, no spending any money on extras at the course, no replay money when the course is practically dead in the afternoon. This course is over an hour away for us so it is highly unlikely we will go for a twilight round.
We are so annoyed that we will probably never go back and this was a course we recommended to almost everyone we met when golfing. Great food friendly staff and a good time was what we used to tell people but not anymore.
We would probably not be as pissed if maybe an email blast went out regarding the policy change instead of learning about it when we showed up at the course...