Bethpage Hack
Well-known member
- Joined
- Jan 21, 2020
- Messages
- 187
- Reaction score
- 263
CC's policy is clearly stated, and I think people have become lackadaisical when it comes to Caveat Emptor (Buyer Beware), meaning that many (myself included) don't do their thorough homework on big purchases as much as there should be done. We all have been spoiled with the likes of Callaway, Cobra and other big OEMS customer service and their tendency to error in the favor of the the customer. I think the frustration comes with CC not advocating on behalf of their customer as much as the customer would of liked. Researching warranty policy and return policy is so important and varies from place to place. I love buying my electronics and other big purchases from Costco because they will stand behind almost everything they sell (its crazy what people return there, and take advantage of as well). But like the big OEMs Costco can absorb that if it doesn't work out with the manufacturer, it may difficult for a place like CC to do so, because of the margins and volume (though they are expensive, I doubt the margins are very large). Hearing this and several of the good and bad stories about CC that have been shared over time, personally I would use/pay them for a fitting (which I have in the past), then take their recommendations and purchase the clubs assembled from OEM (through my club or other retailer). If you tell CC that you want to work with offerings (stock or upgrades) from the manufacturer they will accommodate that.