Turbo Tax effing sucks this year. I completed 99.999% of my tax return but an upgrade from one product to the next (made necessary by TT changing product features w/out announcing it) wouldn't upload, so I did a service call. They couldn't get the upload to work so they sent me a CD. Completed my fed return but the new software couldn't load the state form or access the state info I previously entered. Second service call - this one 1 hour and 20 minutes long...unable to upload the state return software, they can't fix it and suggest I talk to Microsoft, they say I can re-enter my entire fed and state return from scratch online. Eff. Turbo. Tax. I have used their software forever. No more.