ATLGolfer
#ATLClive75
I'll add that Delta has usually been a winner for me.
Of course, the bar is set amazingly low by United and US Air.
The Official Rant of the Day
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I'll add that Delta has usually been a winner for me.
Of course, the bar is set amazingly low by United and US Air.
Matthew
Well-known member
Delta has always been good to me as has American. But Southwest, I hate Southwest. I can't put my finger on it but there is just something I don't like about that airline.
- Moderator
- #1,878
Delta stepped up. Reimbursed my 25 + 25 baggage fee and is going to give us vouchers for the cost of our flights. That's more than fair and now all I need to do is watch my mother in laws dog for a week because she's taking us from cincy airport to dayton airport tonight.
I'm still frustrated as hell but I'll just be more selective about flights in the future. Way to go supervisor John and Debbie!
I'm still frustrated as hell but I'll just be more selective about flights in the future. Way to go supervisor John and Debbie!
- Moderator
- #1,879
Don't stop until your flight costs are matched in vouchers my friend. they'll do it if you press hard enough.
Good to hear that they covered you!
This is the real bullish*t right here. As paying customers, you shouldn't have to press at all. Delta needs to step up and fix the problem. It amazes me how poorly so many companies are run.
Wake
Active member
I don't particularly enjoy southwest, id rather just get an assigned seat, but I've never had any big problems with them. Delta and American have been terrible.
I'm flying out in the morning, luckily it is with Jet blue
- Moderator
- #1,883
According to the guy who eventually provided the vouchers it is not common to even offer anything for air traffic or weather. It's sad how mediocre some companies are when it comes to caring for their customers.
- Admin
- #1,884
Glad it got sorted out. I really am.
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I will say it truly pains me to see people have any issues coming to something my wife and I work hard to make perfect. This trip goes to show that something has to change however. Between the constant billing issues by the resort or the travel issues that have caused our wonderful members pain, its just not worth that for people (and I agree).
CAA_Beat
Active member
I would have agreed with you back in the days when you could get assigned and exit row at booking for no extra charge.
But now I prefer SW and am willing to pay hrs extra $20 for an A spot which on most cases will be good enough for an exit row.
I do not like the fact they offer the 1-15 spots up for $40 at the gate. that would be on top of the $20 I paid for early Checkin.
Almost makes me wonder if id be better off not doing early boarding. Just doing the at gate upgrade.
But as far as delays and cancels they are usually very good in minimizing and handling those.
I love the THP events and the billing issues and travel suck, but they don't take away from the weekend.
The ATL airport is just absolutely terrible unfortunately. Nothing you can do honestly.. We have been driving in circles for over 20 minutes now waiting for a gate to open
The ATL airport is just absolutely terrible unfortunately. Nothing you can do honestly.. We have been driving in circles for over 20 minutes now waiting for a gate to open
mikedean441
6X HOF
Events ay big properties in fl and the subsequent travel that has to go then through Atl has just been a dreaded combo
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Wow that sucks cookie.
Michigan Slice
This Guy Cant dance...
JB,
Let me say this. Travel issues and billing issues suck.
They do, but are totally out of your control.
Only so much can be done on your part and for that part, you two (and let's not forget Mike) totally knock it out of the park.
Personally my travel issues take nothing away nor add one bit of negativity to the special event THP afforded me this weekend.
The golf, the people, the location, the fun. That's what a THP event is to me.
A THP event is truly special, and I cherish every aspect of them!
Let me say this. Travel issues and billing issues suck.
They do, but are totally out of your control.
Only so much can be done on your part and for that part, you two (and let's not forget Mike) totally knock it out of the park.
Personally my travel issues take nothing away nor add one bit of negativity to the special event THP afforded me this weekend.
The golf, the people, the location, the fun. That's what a THP event is to me.
A THP event is truly special, and I cherish every aspect of them!
- Joined
- Jul 30, 2011
- Messages
- 6,122
- Reaction score
- 149
- Location
- The good side of the FWD metromess
- Handicap
- Old age
Southwest has always been good to me. This is the first time I have had a messed up flight but it's a weather issue so what do you do? Have another drink I guess
Michigan Slice
This Guy Cant dance...
#cookie I'm speechless, so sorry man!
Agent Jay
Grandaddy Alumni
Dang....Sorry to hear that Cap. Hope they just show up on a later connection for you.
arydolphin
GTHC!
To add to this discussion: travel issues will occur no matter where you choose to hold an event, no matter what time of year or part of the country that the event is held. However, billing issues can be isolated to the particular course/resort which should be considered in the future in terms of determining where to host an event.
- Admin
- #1,897
I know brother. We want perfection. Some places allow us the ability to do that to the best of our ability. Others do not. I got to share a round of golf with you and see 50 more people this weekend that I can call friends. Lost in the picture of my own head, that does not happen without these events. But it wont continue. It cant continue, because we will never be a part of hardship. It will be our job to figure out the best way to continue to minimize certain aspects.
Nobody will take what I got this weekend away. The planning that went into this to make it perfect was months. I wont let a few billing issues by the resort ruin that, although I fear what will be waiting for us on the master account charged to our card. I truly fear it.
Our round yesterday was full of smiles. Nobody can change that dude.
CAA_Beat
Active member
JB. What others have said.
It was worth every travel abc billing issue I encountered.
I say this just as I find out my flight out of PBI is now delayed until 7: 30
I purposely scheduled my arrival to this event a day earlier than probably necessary
I know that shouldn't be something one has or plan or is able to.
I truly appreciate your dedication to making it perfect, and from yours, GG and Mikes end it was.
It was worth every travel abc billing issue I encountered.
I say this just as I find out my flight out of PBI is now delayed until 7: 30
I purposely scheduled my arrival to this event a day earlier than probably necessary
I know that shouldn't be something one has or plan or is able to.
I truly appreciate your dedication to making it perfect, and from yours, GG and Mikes end it was.
mikedean441
6X HOF
Vegas had no billing issues between golf and hotel...just saying.
Stuff happens when we get big groups there, it's always something but in the end it all gets worked out. If we are looking for perfection each time when all 15 events will have to be at Mission Inn
Stuff happens when we get big groups there, it's always something but in the end it all gets worked out. If we are looking for perfection each time when all 15 events will have to be at Mission Inn
Miller Time
Twitter - @joshmlr
I'd drive the hour and a half right now to have a beer with both of you guys, if this were to happen.
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